Hey there! At ZenwHome, we’re not just another faceless online store—we’re a small team of home decor enthusiasts who genuinely care about your experience. Ever emailed us and got a reply signed by our founder, Alex? That’s no fluke. Alex still reads every single message because, well, your thoughts matter to us.
Honestly, we’ve all been frustrated by automated responses that go nowhere. That’s why we keep things personal here. Whether it’s a question about our handmade ceramics or just some feedback (good or bad), we’re all ears. Last month, a customer’s suggestion even inspired our new bamboo collection—true story!
Prefer email? Phone? Or maybe you’re old-school like us and love a good handwritten note? Here’s how to reach us:
P.S. Need help ASAP? Try our Live Chat during business hours. It’s manned by real humans—no "press 1 for sales" nonsense here.
Look, we get it—filling out contact forms feels like shouting into the void sometimes. But here’s the thing: when you message us, it goes straight to someone who can actually fix your issue. Like that time Sarah from Portland emailed about a cracked vase, and we hand-delivered a replacement during our road trip. Okay, that’s rare, but you get the idea!
So go ahead, hit us up. We’re listening.